Terms of Service

Last updated: May 28, 2026

Welcome to Lylah Health. These Terms of Service govern your access to and use of our website, products, content, and services. By visiting our website, placing an order, creating an account, subscribing to our products, or otherwise using our services, you agree to be bound by these Terms.

Please read these Terms carefully before using our website. If you do not agree to these Terms, you should not access our website or purchase our products.

1. Overview

This website is operated by Lylah Health. Throughout the site, the terms “we,” “us,” and “our” refer to Lylah Health. The terms “you” and “your” refer to the customer, website visitor, or person using our website or purchasing our products.

By using this website, you represent that you are at least the age of majority in your state, province, or place of residence, or that you have given us consent to allow any of your minor dependents to use this website.

2. Products and Services

Lylah Health offers wellness products, including consumable supplement products designed to support gut, heart, metabolic, digestive, and overall wellness.

Product descriptions, ingredients, pricing, availability, promotions, and packaging may change at any time without notice. We make reasonable efforts to display product information as accurately as possible, but we do not guarantee that all product descriptions, images, pricing, or other content on the website will be complete, current, or error-free.

We reserve the right to limit the sale of our products or services to any person, geographic region, or jurisdiction.

3. Health and Wellness Disclaimer

The information provided on this website is for general informational and educational purposes only. Our products and website content are not intended to diagnose, treat, cure, or prevent any disease.

Statements made on this website have not necessarily been evaluated by the Food and Drug Administration, unless otherwise stated. You should not use our website, products, blog content, case studies, product descriptions, or educational materials as a substitute for professional medical advice, diagnosis, or treatment.

Always speak with your physician or qualified healthcare provider before starting any new supplement, wellness routine, or dietary product, especially if you are pregnant, nursing, taking medication, have a medical condition, or are under medical supervision.

Your use of our products is your responsibility. Results may vary from person to person.

4. No Medical Advice

Lylah Health does not provide medical advice. Any information shared through our website, emails, social media, blog posts, case studies, product pages, or other materials is not intended to replace advice from a licensed healthcare professional.

You should never disregard professional medical advice or delay seeking medical care because of something you read on our website or in our materials.

5. Orders and Payment

When you place an order through our website, you agree to provide accurate, current, and complete billing, shipping, and contact information.

You agree that all purchases made through the website are subject to our acceptance. We reserve the right to refuse, cancel, or limit any order for any reason, including suspected fraud, unauthorized resale, pricing errors, inventory issues, or violation of these Terms.

Payment must be received before an order is processed. By submitting payment information, you represent that you are authorized to use the payment method provided.

6. Pricing and Availability

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue products, product options, promotions, bundles, subscriptions, or services at any time.

We are not liable to you or any third party for price changes, product changes, product discontinuation, or product unavailability.

7. Shipping and Delivery

Shipping times are estimates only and are not guaranteed. Delivery may be affected by carrier delays, weather, fulfillment delays, incorrect shipping information, or other circumstances outside of our control.

Once an order has been transferred to the shipping carrier, risk of loss may transfer to you to the extent permitted by law. Lylah Health is not responsible for packages that are delayed, lost, stolen, misdelivered, or marked as delivered by the carrier.

If you experience an issue with your shipment, please contact us and we will do our best to assist with reviewing available tracking information.

8. Refunds, Returns, and Final Sale Products

Due to the nature of our products, all sales are final. Lylah Health does not accept returns or issue refunds for food, supplement, or other consumable products once an order has been placed, shipped, or delivered.

This policy exists for health, safety, and quality-control reasons.

Damaged, defective, or incorrect orders may be reviewed on a case-by-case basis. Please refer to our Refund Policy for additional details.

9. Subscriptions

If you purchase a subscription product, you authorize Lylah Health or our third-party payment provider to charge your selected payment method on a recurring basis according to the subscription frequency selected at checkout.

You are responsible for managing, skipping, pausing, or canceling your subscription before the next billing date. Once a subscription order has been processed, it is considered final and is not eligible for a refund.

Canceling your subscription prevents future charges but does not cancel, return, or refund orders that have already been processed.

We reserve the right to update subscription pricing, product availability, shipping charges, or subscription terms. If required by law, we will provide notice of material changes.

10. Account Information

You may be required to create an account or provide certain information to place orders or manage subscriptions. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

You agree to keep your account, billing, shipping, and payment information accurate and up to date.

We reserve the right to suspend or terminate accounts that we believe are being used fraudulently, unlawfully, or in violation of these Terms.

11. Prohibited Uses

You agree not to use our website, products, services, or content for any unlawful or prohibited purpose. You may not:

• Violate any applicable laws or regulations

• Infringe upon our intellectual property or the rights of others

• Submit false, misleading, or fraudulent information

• Attempt to interfere with the security or functionality of the website

• Upload or transmit viruses, malware, or harmful code

• Scrape, copy, or misuse website content without permission

• Use our products for unauthorized resale or commercial distribution

• Harass, abuse, insult, defame, or harm others

• Attempt to gain unauthorized access to our systems, accounts, or data

We reserve the right to terminate your access to the website or services for violating any prohibited use.

12. Intellectual Property

All content on this website, including text, graphics, images, product names, logos, videos, icons, designs, layouts, copy, and other materials, is owned by or licensed to Lylah Health and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, display, sell, or use our content without prior written permission from Lylah Health.

Using our website does not grant you any ownership rights in our intellectual property.

13. User Content, Reviews, and Submissions

If you submit reviews, comments, testimonials, photos, feedback, suggestions, or other content to Lylah Health, you grant us a non-exclusive, royalty-free, worldwide right to use, reproduce, edit, publish, display, and distribute that content in connection with our business, marketing, website, social media, advertising, or promotional materials.

You represent that any content you submit is accurate, lawful, and does not violate the rights of any third party.

We reserve the right to remove or refuse user content at our discretion.

14. Third-Party Tools and Links

Our website may include links to third-party websites, tools, applications, payment processors, shipping providers, subscription platforms, analytics tools, or other services that are not owned or controlled by Lylah Health.

We are not responsible for the content, accuracy, policies, practices, security, or availability of third-party websites or services. Your use of third-party services is subject to their own terms and policies.

15. Privacy

Your use of our website is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, disclose, and protect personal information.

By using our website, you agree that your information may be collected and used in accordance with our Privacy Policy.

16. Errors, Inaccuracies, and Omissions

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, availability, or other details.

We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time, without prior notice, including after you have submitted your order.

17. Disclaimer of Warranties

To the fullest extent permitted by law, our website, products, content, and services are provided “as is” and “as available,” without warranties of any kind, either express or implied.

Lylah Health does not guarantee that the website will be uninterrupted, secure, error-free, or available at all times. We do not warrant that product results will meet your expectations or that any health or wellness outcome is guaranteed.

To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

18. Limitation of Liability

To the fullest extent permitted by law, Lylah Health and its owners, officers, employees, contractors, suppliers, service providers, affiliates, and partners shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages arising from your use of our website, products, services, or content.

This includes, but is not limited to, damages related to lost profits, lost revenue, lost data, personal injury, product misuse, delivery issues, website interruptions, or reliance on website content.

Some jurisdictions do not allow certain limitations of liability, so some of these limitations may not apply to you.

19. Indemnification

You agree to indemnify, defend, and hold harmless Lylah Health and its owners, officers, employees, contractors, suppliers, service providers, affiliates, and partners from any claim, demand, liability, loss, damage, cost, or expense, including reasonable attorneys’ fees, arising out of:

• Your use of the website, products, or services

• Your violation of these Terms

• Your violation of any law or third-party rights

• Your misuse of our products

• Any content or information you submit to us

20. Termination

We may suspend or terminate your access to our website, account, subscription, or services at any time if we believe you have violated these Terms or engaged in unlawful, abusive, fraudulent, or harmful conduct.

The obligations and liabilities of the parties incurred before termination shall survive termination of these Terms.

21. Changes to These Terms

We reserve the right to update, change, or replace any part of these Terms at any time by posting updates to our website.

Your continued use of the website after changes are posted constitutes acceptance of those changes. It is your responsibility to review this page periodically for updates.

22. Governing Law

These Terms and any disputes arising from your use of the website, products, or services shall be governed by the laws of the applicable jurisdiction in which Lylah Health operates, without regard to conflict of law principles.

23. Contact Information

If you have questions about these Terms of Service, please contact us through the contact information provided on our website.